FAQs
Yes—many Norman and Moore customers book us for single-item moves like pianos, hot tubs, gun safes, appliances, or heavy furniture. We handle it with the same care as a full relocation. Pricing starts low (often less than a full move), with transparent itemized quotes—no surprises. Call (405) 437-8243 for a quick estimate tailored to your item.
Absolutely. Our unpacking service goes beyond opening boxes—we collaborate with you room by room to place items exactly where you want them. We remove all packing materials and leave your space clean. Hourly rates apply ($75 per man, 2-man minimum) + area minimums (e.g., $265 in Moore). Ideal for busy families or post-move settling in Norman apartments.
We use professional techniques: lift with legs (not back), disassemble, if possible, protect floors/doors with pads, and maneuver with dollies/straps. For Norman/Moore homes with stairs or tight access, we plan routes carefully. Pros are safer than DIY—contact us for help.
Depends on home size, distance, stairs/elevator, volume, and specialty items. Studio/1-2 bedroom: 2-4 hours; 3-4 bedroom: 4-8 hours; larger: 8+ hours. We provide tailored estimates after discussion.
Local (within 30-50 miles): same day. Longer hauls (e.g., to Edmond/Moore or out-of-state): 1-3 days, depending on volume, weather, and hold requests. We coordinate to minimize delays.
- Studio/1-2 bed: 2 movers
- 2-3 bed: 2-3 movers
- 3-4 bed: 3 movers
- Larger/mansion: 3-6 movers We recommend based on your specifics—no guesswork.
Most full services use itemized quotes (predictable pricing). Labor Only Hourly options (2-man minimum): $75/man/hour ($150/hour crew). Area minimums apply (e.g., $265 in Moore). No hidden fees—only actual time.
Varies by volume/distance/stairs/specialty: $200–$7,500 range. Norman base minimum ~$175; Moore $265. Get a free itemized quote—no surprises
$1,500–$7,500+ average, based on miles/weight/services. We handle interstate with FMCSA compliance and insurance options.
Local: within 30-50 miles (e.g., Norman to Moore/Edmond). Long-distance: beyond, or interstate.
- Small (10-13 ft): studio/1-2 bed
- Medium (14-17 ft): 2-3 bed
- Large (18-24 ft): 3-4 bed
- Extra-large (26+ ft): larger homes We advise based on inventory.
We prioritize on-time arrival. If delays occur, we communicate and adjust (discounts possible). Contracts protect both sides.
Full-service (packing/loading/transport/unloading/unpacking), local/long-distance, commercial, specialty (piano/gun-safe/hot-tub), loading/unloading customer vehicles, on-premise labor, packing/unpacking.
Ready for answers tailored to your Norman/Moore move? Call (405) 437-8243 or request a free quote online today.
Yes — we specialize in heavy and delicate items. We use professional equipment (dollies, straps, skid boards, ramps, padding) and techniques (vertical lifting for pianos/hot tubs, secure strapping for gun safes, defrost/door removal for freezers/fridges). Pricing varies: piano/hot tub/gun safe moves often start at area minimums ($265 in Moore, $325–$380 in Choctaw/McLoud/Harrah/Tuttle/Bethany, etc.) + extras (mileage $6/mile, stairs/floors). Call (405) 437-8243 for a tailored quote.
Specialty moves are itemized based on item type/size, distance, access (stairs, doors, terrain), and services. Examples:
- Piano: $150–$350 average local + area minimum/mileage/stairs.
- Hot tub: $300–$700 average local (heavy, requires ramps/skid boards).
- Gun safe: $250–$600+ (weight-dependent, hoists/straps).
- Freezer/fridge: Similar to appliance rates, with defrost/wait time factored. Area minimums apply (e.g., $265 Moore, $325 Choctaw, $380 Harrah/McLoud/Tuttle/Bethany). Free quote — no hidden fees.
Yes — we provide labor-only help for loading/unloading your vehicle/container. Requirements for safety/insurance: provide furniture pads (2–3 per item) and straps/rope for securing. Hourly rate: $75 per man (2-man minimum = $150/hour) + area minimums (e.g., $265 Moore, $380 in some areas). We use professional dollies/straps/pads to minimize damage risk.
Yes — our unpacking service places items room-by-room exactly where you want them, removes all packing materials, and leaves your space clean. Hourly rates: $75 per man (2-man minimum) + area minimums (e.g., $265 Moore, $380 in Harrah/McLoud/Tuttle/Bethany). Ideal for busy Norman/Moore families or post-move settling.
We use professional techniques: lift with legs (not back), disassemble if needed (beds, desks, entertainment centers), protect floors/doors with pads, and maneuver with dollies/straps/hoists. For stairs/tight access in Norman/Moore/Bethany homes, we plan routes carefully. Pros are safer than DIY — contact us for help.
No — for safety and to prevent damage, we require that all items other than clothing or linens be removed from dressers, cabinets, drawers, desks, or any other furniture before moving.
Leaving heavy or loose objects inside can cause:
- Shifting weight that leads to tipping or injury to movers.
- Damage to the furniture (drawers jamming, wood cracking, or contents breaking).
- Scratches or dents on floors/walls during transport.
We recommend emptying drawers completely or limiting to soft/light items like clothes/linens (which add minimal weight and won’t shift). Our team can help pack and secure these items properly. This policy protects both your belongings and our crew — call (405) 437-8243 if you have questions about preparing furniture.
Yes — unlike many competitors, our experienced team can safely disconnect and reconnect most household appliances (such as refrigerators, washers, dryers, dishwashers, electric stoves, and more) as part of your move.
We handle basic unplugging, water line disconnections (for washers, fridges with ice makers, etc.), and simple reconnections at your new home to make your appliance moving process as seamless as possible.
However, because our movers are not licensed electricians or plumbers, we cannot:
- Work on or touch active gas lines (e.g., gas stoves or gas dryers must be disconnected and capped by a qualified technician beforehand).
- Swap out or modify electrical cords, outlets, or wiring.
For gas appliances or any complex electrical/plumbing needs, we recommend arranging a licensed professional in advance. We’re happy to coordinate timing with them or provide guidance to ensure everything is ready for a smooth appliance moving experience.
If you have specific appliances you’re concerned about, just let us know — we’ll review them with you during your quote or pre-move consultation
Moving companies don’t sell insurance — what every Serenity move includes at no charge is released-value protection, the industry-standard valuation coverage (the mover’s liability for your goods). Serenity itself is fully licensed and insured as a company (USDOT #2439364, MC
#988784). For high-value items like safes, pianos, and antiques, tell us during your itemized quote so handling and protection options are set before moving day — including third-party moving insurance if you want coverage beyond carrier liability. Learn how valuation coverage and moving insurance actually work.